The vertical hierarchy has been the organization form that has served business well since the beginning of the Industrial Revolution. But the recent faltering -and sometimes failure- of major corporations in the face of rapidly changing world markets is clear evidence the the form has ceased to function effectively as a universal model. Too often the vertical design all but guaranteed fragmented tasks, overspecialization, fiefdoms, turf wars, and the tendency to manage from the top. In The horizontal organization, Frank Ostroff provides managers with the first all-inclusive and tested alternative to the vertical organization. Indeed, he offers nothing less than the first view of what the organization of the future looks like and how it works.